Is CareScribe HIPAA and PIPEDA compliant?
Yes. All plans include end-to-end encryption and HIPAA-aligned practices. Team and Enterprise plans include a formal HIPAA BAA and PIPEDA DPA. SOC 2 Type II is in progress for 2026.
Can I switch plans at any time?
Yes. You can upgrade or downgrade at any time. When upgrading mid-cycle you'll be charged a prorated amount for the remainder of the billing period.
What EMR and PSW tools do you integrate with?
CareScribe integrates with Epic, PointClickCare, MatrixCare, AlayaCare, ShiftCare, HHAeXchange, and more. See the full
integrations list.
How does the free Starter plan work?
Starter is free forever for 1 provider with up to 50 AI-generated notes per month. No credit card required. You can upgrade to Team at any time to unlock clinical intelligence and the full module suite.
Do you offer a sandbox or trial environment?
Yes — all plans include a sandbox environment for testing API calls and integrations without affecting production data. Team trials include full module access for 14 days.
What support is included?
Starter includes community support. Team includes email and live chat support. Enterprise includes a dedicated Customer Success Manager, SLA guarantees, and 24/7 priority support.